Accessibility

The Liquid Network exists to help snow-and-ice contractors adopt liquid de-icing, and that only works if every contractor, station host, and visitor can actually use our services. We treat keyboard and screen-reader accessibility as design requirements, not enhancements, and we consider accessibility when we build new features — not only after the fact.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. WCAG is the internationally recognized standard for accessible web content, published by the World Wide Web Consortium (W3C).

Eco Solutions is based in Milton, Ontario, and we are committed to meeting our obligations under the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation.

Our website and Portal are under active development, and we have not yet completed a formal third-party accessibility audit. We describe our sites as working toward WCAG 2.1 AA conformance rather than claiming full conformance today. This page will be updated as that work progresses.

Measures currently in place across the public website and member Portal include:

• Accessible component foundations. Our interfaces are built on component primitives designed for accessibility, providing appropriate ARIA roles, keyboard interaction, and focus management for dialogs, menus, tooltips, and form controls.
• Keyboard operability. Interactive elements are reachable and operable by keyboard, with visible focus indicators so you can always see where you are on the page.
• Screen-reader support. We use semantic HTML (headings, landmarks, buttons, and links used for their intended purpose), text alternatives on informative images, labelled form inputs, and screen-reader announcements for dynamic content such as loading states.
• Responsive design. Pages adapt to different screen sizes and support browser zoom without loss of content or functionality.

Accessibility is never finished. Work planned or in progress includes adding automated accessibility checks to our development process, testing with assistive technologies such as screen readers, formalizing colour-contrast and focus-state standards in our design system, and periodic reviews of new features against WCAG 2.1 AA. Where we find issues, we prioritize fixing them.

If you have difficulty using any part of our website or Portal, or you need information from us in an alternate format, please tell us. We welcome accessibility feedback and will respond as quickly as we can.

• Email: info@eco-solutions.net
• Phone (toll-free): 1-877-ECO-SOLU(326-7658)
• Phone (local): 905-864-8740
• Mail: 1114 Lower Base Line E, Milton, ON, Canada L9E 0S9

You can also reach us through our contact page. When reporting an accessibility problem, it helps to include the page you were on, what you were trying to do, and the browser and assistive technology you were using — but none of that is required.